- When do I pick Other 'specify'?
- Do I need to input 2 or 3 dimensions in e-halo?
- The outside substrate is CREAM coloured paper and the cream is not printed. The inside of the box is white. How do I input this?
- What is the difference between corrugated and cartonboard/paperboard?
- When do I need to pick 'Other' component type?
- What if a drop down is not applicable to my component?
- There are some products which can be classed as both packaging and product (i.e. coffee pods/capsules and tea bags). Do we need to provide data for these?
- Does the colour of material include print?
- If we have a bag with different seals on the top, bottom and side, which seal do I need to enter in 'Seal Type'?
- If a flexible plastic sheet is used to create a bag, what dimension do you require?
- Is there a limit for the Minimum Recycled content percentage for pre and post-consumer recyclate?
- Is shrink film calculated by the roll or for the product pallet? If on the pallet, what’s the best way to calculate this?
- How do we accurately get weight/dimensions for components like shrink film or shipping labels?
- For a hang card, should I treat printing internal and external as front and back?
- How do I decide what is a 'Group' and what is a 'Set'?
- How do I input my specification for weight varying components?
- I have an SUS paper material: how do I input this into e-halo?
- How do I input a 6 layers kraft board material into e-halo?
- Is the paper on the outside of a plaster wrapper/band aid classed as packaging or product?
- I have a UV Varnish but this is not in a dropdown menu on e-halo: how do I input this?
- LDPE is not listed in dropdown for flexible plastic: what should I select instead?
- Does a film window on a paper-based component need to be inputted as a separate component?
- How do I capture Sellotape/adhesive tape as a component?
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