Product Statuses

The product statuses have been enhanced to update automatically depending on their SKUs (see our guide on SKU statuses). Helping users to understand the lifecycle of their product at a glance:

In Progress: When a product is initially created, it will have a status of in progress. An ‘in progress’ product is a product that is currently being worked on and has no SKUs ready to go on sale.

Available for sale: the status of a product will automatically change from ‘in progress’ to ‘available for sale’ when any of its SKUs have a status of ‘available for sale’

• The product has at least one SKU ready to go ‘on sale’ but none of its SKUs have ever been ‘on sale’ before.

On sale: the status of a product will automatically change from ‘available for sale’ to ‘on sale’ when at least one of its SKUs is currently on sale/available to purchase (has a status of ‘on sale’).

Off sale: a product will have a status of ‘off sale’ when the product has been previously on sale but it’s currently not available to purchase.

• The status of a product will automatically change to ‘off sale’ if none its SKUs are currently ‘on sale’ and any of its SKUs are ‘off sale’.
  • This will help users identify seasonal products, products that need to be archived and special editions, amongst other things.

Cancelled: retailer users will not be allowed to cancel products that have ever been on sale/launched. This is because if the product has been on sale, it has a history against it and therefore it should not be cancelled.

If a product that needs cancelling has any SKUs linked to it, its SKUs must have one of the below statuses for it to be cancelled:

• In progress.
• Available for sale.
• Cancelled.

When a product is cancelled, all its SKUs will automatically be cancelled.

(See our guide on how to cancel a product.)

Archived: Retailer users will have the ability to archive products to indicate that a product had previously been on sale but will no longer be sold.

• Products can only be archived if they have at least one ‘off sale’ or ‘archived’ SKU.
• If the product has any SKUs ‘in progress’, ‘available for sale’ or ‘on sale’, the product cannot be archived. To archive it, the users must wait until the SKUs are ‘off sale’ or, if the SKUs are not progressing, they must be cancelled before the product can be archived.

(See our guide on how to archive a product.)