Emily Hawley
Articles
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Creating a 'Master' Bill of Materials
If you have multiple products using the same packaging, please create one 'master' Bill of Materials first. Complete the master Bill of Materials and submit it for approval. Once this is approved,...
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Download Lists: Components, Products, Bills of Materials and Tasks
Users will can download lists of items form the following hubs: Product Hub Component Hub Bills of Materials Hub Task Hub How-to: 1. To download a list of items, go to the hub with the items yo...
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Product Statuses
The product statuses have been enhanced to update automatically depending on their SKUs (see our guide on SKU statuses). Helping users to understand the lifecycle of their product at a glance: In P...
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Viewing Running Tasks for Your Organisation, Products, Bills of Materials and Components
Task Hub Users can access the Task Hub via the left-hand navigation panel: The Task Hub shows all the running tasks in a user's organisation, including tasks that cannot be completed by the user ...
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Common Data Issues
Please ensure that the data supplied is based on the formed component. This article covers: Materials Packaging Formats Color of Material Select the correct component type Other Weights and Measur...
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When do I pick Other 'specify'?
Other 'specify' can be used only when the item required (e.g., material, pack format) is not provided as an option in the dropdown list. Please refer to you nominated contact for more information i...
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Multi Factor Authentication (MFA)
When you first login to e-halo, you will see a ‘New feature notification’ informing you that multi-factor authentication (MFA) is now available in e-halo.You will only see this notification once an...
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Do I need to input 2 or 3 dimensions in e-halo?
If you have a diameter measurement: If your item is 2D we only require the diameter. If your item is 3D we require the minimum of a diameter plus one more dimension of either length, width or he...
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The outside substrate is CREAM coloured paper and the cream is not printed. The inside of the box is white. How do I input this?
Select ‘Other(specify)’ as different materials with different colours can be used for different layers.
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What is the difference between corrugated and cartonboard/paperboard?
Corrugated board is typically constructed from two facings or liners bonded to a corrugated/fluted liner and can be either single wall, double wall and triple wall. Cartonboard/paperboard is a thic...